34 ways to know if you have it
It's not:
Overpowering the conversation
Ignoring their non-verbal cues
Saying, "I know how you feel"
Telling them to "toughen up"
Assuming you understand
Minimizing their problems
Rushing the conversation
Dismissing their feelings
Trying to fix it for them
Focusing on yourself
Being indifferent
Offering clichés
Giving advice
Interrupting
A quick fix
Judging
Pity
It is:
Patience
Listening
Awareness
Being curious
Holding space
Showing respect
Offering comfort
Asking to confirm
Being truly present
Sharing their silence
Validating experiences
Respecting boundaries
Gently asking questions
Reflecting emotions back
Acknowledging their truth
Being emotionally available
Recognizing their perspective
How do you put all of this into action?
6 ways to develop and show empathy:
1. Listen Actively
Focus fully on the speaker without interrupting.
2. Reflect Feelings
Say, "It sounds like you're feeling..."
3. Ask Open-Ended Questions
Gently encourage them to share more.
4. Avoid Judgment
Keep an open mind and heart.
5. Offer Support, Not Solutions
Say, "How can I support you?"
6. Practice Patience
Give them time to express themselves.
Empathy is a journey, not a destination.
➟ It helps you build trust.
➟ It makes you a better leader.
➟ It deepens all of your relationships.
➟ It's key to success in business and life.
Practice empathy daily.
Your life will be better for it.
